Erin McFee
Assistant Director of Event Services @Usf St. Petersburg
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WORK HISTORY
Assistant Director of Event Services @Usf St. Petersburg
Coordinate contracts, insurance compliance, and billing for university and non-university clients, maximizing operational efficiency and protecting institutional liability- Lead seasonal housing and event logistics for over 300+ summer interns, youth camps, and conference groups, coordinating with campus housing, dining, and custodial teams to ensure a consistent and hospitable guest experience- Facilitate post-event debriefs with cross-functional teams to assess event success, gather feedback, and implement process improvements that enhance client satisfaction- Supervise Conference & Event Planner and Information Desk staff, overseeing recruitment, scheduling, performance evaluations, and daily operations to maintain high levels of efficiency and customer service- Oversee $100K+ Auxiliary Budget, ensuring timely revenue collection, invoice accuracy, and contract compliance while identifying opportunities to streamline financial processes and reduce costs- Conduct pre-event consultations and walkthroughs, anticipate client needs, proactively resolving logistical issues, and facilitating stress-free experiences
EDUCATION
University of South Florida
Master of Education - MEd, Higher Education Student Affairs
ABOUT ERIN MCFEE
Experienced hospitality professional with a passion for creating memorable experiences and a proven track record of managing events in fast-paced settings. Skilled in logistics, client relations, and team development, with a strong desire to deliver exceptional services and a people-first mindset.
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