Erin McBride
Customer Service Leader @ BILL | Driving Operational Excellence & Team Growth
- Role
- Customer Service Leader at BILL
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Erin McBride
With 10+ years of experience in customer service across B2B and B2C, I’ve built a career…
Experience
Customer Service Leader
Feb 2020 — Present · Austin, TX, US
Manage support for white-label product offered to bank and embedded partners, including several national brands. Created standardized processes and servicing - improving performance metrics, service levels and customer management and retention.
Education
University of Tennessee, Knoxville
Customer Service Managemt
Sam Houston State University
Public Relations/Image Management
2011 — 2018
Sam Houston State University
Public Relations/Advertisment/Marketing
2012 — 2018
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