Erin Lightheart

Senior Improvement Advisor @Penn Medicine, University of Pennsylvania Health System

Philadelphia, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2017 — Present

Senior Improvement Advisor @Penn Medicine, University of Pennsylvania Health System

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Philadelphia, PA, US

I work within Clinical Effectiveness and Quality Improvement at the Hospital of the University of Pennsylvania. I\'ve guided process improvement efforts primarily within oncology units, surgical units, and the medical intensive care unit. Primary areas of focus include reducing readmission rates, reducing rates of healthcare associated infections, minimizing vacant bed time, and developing processes to ensure smoother transitions in care. I love my work and am privileged to walk in the door every day.

EDUCATION

2007 — 2010

Fox School of Business at Temple University

Master, Business Administration

2001 — 2005

University of Florida

BS; BA, Math; Linguistics; music theory

SKILLS

Public SpeakingBudgetsMicrosoft OfficeProcess ImprovementNon-ProfitsManagementTeam BuildingLeadershipResearchData AnalysisSix SigmaHealthcare Information TechnologyMicrosoft ExcelPowerpointCoachingBusiness Process ImprovementChange ManagementTrainingStrategic PlanningProject ManagementNonprofitsOperations ManagementHealthcareProgram Management

ABOUT ERIN LIGHTHEART

Improvement advisor with expertise in process improvement, process control statistics…

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Erin Lightheart — Senior Improvement Advisor at Penn Medicine, University of Pennsylvania Health System in Philadelphia, PA, US | Unifers