Erin Jepperson
Go-to-market & Business Operations Manager @Vexcel Imaging
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WORK HISTORY
Go-to-market & Business Operations Manager @Vexcel Imaging
Manage sales operations systems, overseeing the entire lifecycle from proof of concept to platform onboarding and training. Key systems include CRM, Prospecting Tools, Proposal Response, Survey Systems, Support Platforms, and CPQ- Co-established an international Product Team that standardized internal processes, product deliverables, and technical communications to better address market needs and drive development- Co-led the creation and ongoing management of the product roadmap, guiding cross-functional teams (Engineering, Support, Sales, Marketing, and Production) to align on high-revenue strategies and optimal resource allocation- Ensure CRM data integrity, implementing workflows, automations, and permissions for accurate forecasting and reporting- Develop GTM strategies based on research and feedback, translating insights into actionable data for executive leadership to inform strategic decisions- Design customer journey maps for different market segments to enhance prospecting, onboarding, engagement touchpoints, and renewal strategies- Lead cross-functional initiatives within Sales Operations, including the design, approval, and implementation of an e-commerce platform to streamline customer experiences- Identify process improvements and scalable solutions by recognizing operational patterns and mitigating inefficiencies.
EDUCATION
University of Utah
Bachelor Degree of Science, Civil and Environmental Engineering; Featured - Civil and Environmental Engineering
ABOUT ERIN JEPPERSON
Unique backgrounds in technology, construction/engineering, and process development as the technical sales engineer, project manger, account manager and/or more, have helped my cultivate the skills needed to enrich business operations and drive new strategic business opportunities.
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