Erin Holden
Senior Director of Quality and Risk @Encompass Health
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WORK HISTORY
Senior Director of Quality and Risk @Encompass Health
Libertyville, IL, US
EDUCATION
Madison Area Technical College
Associate's degree, Occupational Therapy Assistant
Western Governors University
Master of Business Administration - MBA, Health/Health Care Administration/Management
Western Governors University
Bachelor's degree, Business Administration, Healthcare management
ABOUT ERIN HOLDEN
Detail-oriented, highly organized operations leader with excellent communication and hospital management skills. Strategist with aptitude for developing and overseeing activities designed to optimize improvement to achieve KPIs, and document management process to meet HIPPA and regulatory requirements. Promote performance standards for revenue cycle, analyze monthly hospital outcomes and partner with physician leaders and cross-functional teams to lead ongoing hospital and process improvements. Dedicated to driving best practice through utilizing skills and knowledge gained via 15+ years direct experience with patient care, physician engagement, and team leadership skills to support wider care objectives.Quality Management | Patient Experience Management | Risk Identification | Proactive Risk Assessment | Performance Improvement | Root Cause Analysis | Data Reporting | Client Relationship Management |Team Leadership | Budget Planning | Microsoft Excel | Microsoft Word | Microsoft PowerPoint | Electronic Medical Records (EMR)| Performance Management | Coaching, Training, Mentoring | Healthcare Management | Documentation Auditing | Medical Staff Credentialing | Medical Staff Professional Evaluation | TJC/CMS Survey Compliance
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