Erin Hendrix
Knowledge with Empathy
- Role
- Contact Tracer Public Health Support Specialist at Clallam County
- Location
- Morehead City, NC, US
- LinkedIn followers
- 500 followers
About Erin Hendrix
I am a strong minded individual that isn\'t afraid to ask questions and works best in a small team with clear objectives and minimal management. I am detail oriented and driven, I hope to work in an environment that challenges me on a daily basis.
Experience
Contact Tracer Public Health Support Specialist
Aug 2021 — Present · Port Angeles, WA, US
Interviews clients with advanced or complex cases for the infectious disease COVID-19, to obtain information regarding symptom history and onset, basic demographics, underlying health conditions, treatments received, recent activities, and potential exposure to other individuals in close contact to the patient.Provides information regarding self-isolation, daily symptom monitoring, and access to testing; connects individuals to community resources and up-to-date public health information regarding disease control and prevention.Actively listens to individuals and addresses concerns regarding health and safety with empathy and sensitivity; communicates effectively with individuals across varying backgrounds and cultures.Performs miscellaneous job-related duties as assigned.Works with WAIIS (Washington State Immunization Information Systems) to input vaccinations and verify follow up information with clients. Maintains clients in a Care Coordination system through WA State. Care Coordinators ensure clients have access to food and income so that they are successfully able to isolate during their infectious and healing phases. Returns voice messages collected through our COVID Hotline. Maintains a database of reports for all Clallam County COVID positive employees. Maintains a database for at home positive COVID test result reports delivered through SmartSheets application.
Education
Skagit Valley College
Craft Brewing
2016 — 2017
Whatcom Community College
Graduate; Associate of Arts Degree
2010 — 2012
Seattle University
Bachelors
2013 — 2014
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