Erin Obrien

Change Management, Process Improvement, Employee Enablement

Role: Vice President of Service Delivery at CPI Security
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

About Erin Obrien

Result driven professional with first rate skills in directing full cycle, complex, multi-site programs, and initiatives. Proven ability to provide substantial results, productivity, and quality improvements through well-managed on-time projects. Particularly strong in software development.Specialties: Operations Management • Staff Training and Development • Product Development • Cross Functional Team Leadership • Process Improvement • Client Relations • Quality Control

Experience

Vice President of Service Delivery
CPI Security
Apr 2024 — Present · Charlotte, NC, US
Drive enterprise-wide business and technology transformation by aligning portfolios, processes, and technology initiatives with organizational growth strategies. Partner with C-suite executives to define transformation roadmaps that accelerate revenue growth, scale operations, and modernize technology capabilities. delivery.• Orchestrate portfolio governance to ensure strategic alignment of investments with corporate goals.• Lead transformation of PMO into a product-led organization, enabling Product Owners to deliver enterprise-wide value.• Champion automation and Salesforce optimization, improving operational efficiency and customer engagement.• Mentor Project Managers into empowered Product Owners, driving strategic outcomes and value realization.

Education

University of Phoenix
Science of Management, Computer Science
2019 — 2021

Skills

Full Sdlc
Requirements Management
Sei Cmm
Scrum
Portfolio Management
Program Management
Relationship Management
Sharepoint
Pmp
Software Documentation
Process Improvement
Agile Methodologies
Pmo
Hl7
Management
Leadership
Training
Troubleshooting
Healthcare Information Technology
Software Implementation
Agile Project Management
Software Project Management
Requirements Gathering
Business Analysis
Certified Project Manager
Operations Management
Integration
Vendor Management
Requirements Analysis
Systems Analysis
User Acceptance Testing
Ehr
Technical Support
Project Management
Help Desk Support
Healthcare
Resource Management
Databases
Change Management
Emr

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