Erin Gongwer
Product Manager @The Home Depot
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WORK HISTORY
Product Manager @The Home Depot
Contributions from this role consist of: Utilized AI to target specific use cases such as developing images, crafting text content for communication, and refining outcomes to more efficiently facilitate meetings. Conducted market research and shared information with the team and stakeholders. Prepared and presented marketing communication regarding our new feature releases to customers. Developed questions and created complex branching within Smartsheet for an intake form to collect pipeline requests for the entire department. Planned and executed an iterative development approach, including tasks and activities related to incorporating associate, instructor, and program assessment and evaluation for OrangeMethod’s learning offerings. Organized and led prioritization efforts to focus efforts on the highest value items to work on. Planned and developed an automated and centralized technology SharePoint site for over Product Managers, Project Managers, Staff Engineers, Software Engineers, and Cybersecurity roles. Presented new product releases to groups of 500+ associates and leaders. Built, iterated, and aligned the team on roadmaps based on value and effort-based prioritization. Led OrangeMethod OrangeWorks team to plan and develop a unified intake form via Smartsheet, which collects all pipeline requests for our program of offerings that includes several reports and a dashboard that is used to present data to higher-level leadership. Developed and made iterative improvements to products based on targeted survey questions. Led efforts with the team to create, monitor, and measure OKRs at a cadence for OMOW Product Management, Percipio, Tech Onboarding team, and stakeholders. Guided team in creation of product vision and product strategy, which led to positive improvements in survey data that indicated achievement of our team goals.
EDUCATION
Ashland University
Bachelor of Science, EDUCATION
ABOUT ERIN GONGWER
Accomplishments: 2026 BiT (Best in Technology) Award Nominee, 2024 BiT Award Winner, 2023 BiT Award NomineeI am passionate about helping organizations drive product development and growth initiatives through designing, developing, and implementing effective product vision and strategies. My expertise lies in managing all facets of product planning and execution throughout the product life cycle.Here are a few of my contributions: Centralized and led 5 products into one overarching program portfolio, where prioritization, processes, and impacts were assessed to determine the most valuable items to tackle. Crafted product vision, product strategy, success measures, functionality, and requirements to deliver the best version of the product to customers. Planned and delivered material for product managers, product leaders, and UX leaders on time and on budget. Facilitated product management best practices workshops for 800+ associates and leaders to align and standardize practices and processes across the company, with a 91 NPS rating. Led prioritization efforts using RICE, MoSCoW, Decision Matrix, and 2x2 Matrix. Mentored 5 associates to develop themselves and further their careers. Leveraged cross-functional teams and continuous feedback loops to create a more engaging and user-friendly experience, leading to a significant increase in ramp-up time for 500+ new technology associates. Planned and developed an automated and centralized technology SharePoint site for over PdMs, PMs, SEs, Staff Engineers, and Cybersecurity roles. Crafted AI experiences using Notebook LM and Gemini Gems. Presented new product releases to groups of 500+ associates and leaders. Facilitated onboarding workshops for over 500+ associates to learn skills, tools, and technology used in their roles to ramp up quickly to their roles with an 82 NPS score. Gathered a continuous 100% NPS score from a hiring manager survey for new hire onboarding. Possess strong expertise in creating and maintaining product roadmaps, feature backlogs, market research documents, and functional specifications. Planned and crafted a mobile app to pair with our desktop experience. Moved the entire customer base from on-prem to the cloud. Worked closely with SEs and UX associates to prioritize feedback and iterate on enhancement items. Built out customer usage data metrics within the web-based and mobile app.
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