Erin Franks
Microsoft
Wailuku, HI, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Present
@Microsoft
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SKILLS
Process ManagementSaasCustomer Escalation ManagementBusiness Process ImprovementOperations ManagementProject ManagementCustomer ServiceOperational EfficiencyOperational ExcellenceProduct ManagementCustomer SupportField ReadinessBusiness IntelligenceDevelopment & Delivery of TrainingCall CentersProgram Management
ABOUT ERIN FRANKS
Known amongst peers and management as someone who can take ambiguity and turn it into a…
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