Erin
Manager, Marketing Base Management, Upsells @TELUS
Victoria, BC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2024 — Present
Manager, Marketing Base Management, Upsells @TELUS
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EDUCATION
2013 — 2014
Beedie School of Business at Simon Fraser University
Graduate Diploma in Business Administration
1998 — 2005
Simon Fraser University
Bachelor of Arts (B.A.), Communications
2009 — 2009
NAIT (Northern Alberta Institute of Technology)
Certificate in Leadership (via Shaw), Leadership
2015 — 2017
Beedie School of Business at Simon Fraser University
Master of Business Administration (M.B.A.)
SKILLS
Team LeadershipCall CenterCustomer RetentionCustomer ServiceSalesforce.comPerformance ManagementEmployee TrainingMicrosoft OfficeSalesTelecommunicationsCoachingCall CentersSales ManagementManagementTeam BuildingMarketingCold CallingAccount ManagementCustomer ExperienceRetailTrainingCustomer SatisfactionBusiness AnalysisSocial MediaTeamworkLeadership
ABOUT ERIN
Top-performing marketer and operations leader credited with combining relationship building, marketing, sales and operations improvement to deliver substantial revenue growth in highly competitive B2C and B2B markets including IT, telecommunications, infomercials and retail.
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