Erin Doney

About Erin Doney

Great products are built when you listen more than you speak and design with empathy at the core.\"As a Vice President of Product Management, I bring over 15 years of experience transforming innovative ideas into intuitive, customer-centric solutions. Throughout my career, I’ve been a visionary and technically sophisticated leader, renowned for driving impactful product strategies and scaling world-class teams during periods of rapid growth. My expertise lies in leading cross-functional teams to develop and launch products that not only meet market needs but also elevate user experiences.I am a trusted product advisor and strategist with a proven track record of developing and scaling innovative products. Whether launching a behavioral health platform that improved market competitiveness or designing AI-driven hiring assessments that saved $4M annually, I thrive on delivering solutions that enhance customer experiences and drive bottom-line results.Specialties:• Product Strategy & Vision• Human-Centered Design & Product Discovery• Cross-Functional Collaboration• Go-To-Market Strategies• Technology Leadership & Innovation• Data-Driven Decision Making• Organizational Design & Change ManagementCareer Accomplishments• Driving Product Outcomes: Reduced patient wait times by 43% at Evernorth by deploying an advanced digital scheduling system, improving both patient outcomes and retention.• Achieving Cost Savings: Saved $31M annually at OptumRx by scaling innovative customer experience transformations and $4M at Amazon by transitioning to in-house hiring platforms.• Improving Quality: Enhanced global hiring standards by 15% at Amazon, leveraging AI-driven tools, analytics, and predictive metrics to optimize processes and outcomes.• Promoting Health Equity: Championed digital equity initiatives, ensuring accessible, barrier-free healthcare experiences for underserved populations.• Innovating at Scale: Launched groundbreaking initiatives such as the Optum Test Kitchen and AI-powered healthcare personalization tools, transforming organizational approaches and creating measurable impacts.A transformational leader at heart, I am deeply committed to fostering high-performing teams by cultivating a culture of accountability, authenticity, and continuous learning. Whether mentoring rising leaders or developing scalable strategies, my focus is on empowering others to excel while delivering value to customers and stakeholders alike.

Experience

1. Vice President of Product Management

   HHAeXchange

   Sep 2025 — Present

Education

• Stanford University Graduate School of Business

  Certificate, Executive Development Program

  2018

• Penn State University

  Master of Education (M.Ed.), Instructional Systems

• Elizabethtown College

  BA, Pyschology

Skills

• Process Improvement
• Needs Analysis
• Strategy
• Healthcare Industry
• Performance Management
• Program Management
• Healthcare Management
• Call Center Administration
• Strategic Planning
• Change Management
• Coaching
• Health Insurance
• Leadership Development
• Managed Care
• Leadership
• Medicare
• Cross-Functional Team Leadership
• Healthcare Consulting
• Organizational Effectiveness
• Organizational Development
• Healthcare
• Healthcare Information Technology
• Business Transformation