Erin Baxter

About Erin Baxter

I lead technology delivery and operations with a practical, hands on mindset shaped by experience as a PMO leader and Lean Six Sigma Black Belt certified process engineer. My background spans portfolio management, enterprise infrastructure, cybersecurity, and cross functional delivery. I have led enterprise PMO transformations by building centralized PMO structures, implementing hybrid delivery models, and standardizing practices that scale. I thrive in complex environments, applying Lean Six Sigma principles to reduce risk, eliminate waste, and turn ambiguity into clear, measurable plans that drive predictable delivery and meaningful business outcomes.I lead with kindness, empathy, and a sense of humor while still being clear, direct, and focused on getting things done. I believe teams do their best work when expectations are clear, people feel respected, and it’s okay to laugh a little along the way. I’m known for building trust quickly, navigating tough conversations with honesty, and bringing calm, structure, and momentum to complex environments.Career highlights include:Led mission critical, high risk infrastructure initiatives supporting over 1.3B in revenue and more than annual work hours while ensuring alignment with cybersecurity, compliance, and enterprise risk standards.Served as a Lean Six Sigma Black Belt and process engineering leader, using data driven analysis, root cause techniques, and continuous improvement methods to modernize delivery models and improve operational performance.Guided organizations through the transition from traditional Waterfall to modern hybrid delivery models, blending Lean Six Sigma, Agile, and best practice frameworks to improve delivery predictability, quality, and efficiency.Designed and implemented KPI driven dashboards, portfolio scorecards, and governance metrics that gave executives real time visibility into delivery health, capacity, risk, and investment alignment.Rebuilt and scaled PMOs following acquisitions, restoring governance, standardizing operations, and ensuring audit readiness across complex and rapidly evolving business units.Directed enterprise-wide initiatives ranging from vulnerability remediation and technology refreshes to greenfield product rollouts, delivering compliance, cost savings, and measurable business impact.

Experience

1. Manager Product & Tech Operations

   Paylocity

   Mar 2026 — Present

Education

• Acuity Institute School of Business Leadership

  Lean Six Sigma Black Belt Certification

  2014

Skills

• Resource Management
• Ms Project
• Sharepoint
• Testing
• Project Planning
• Management
• Sdlc
• Business Analysis
• Project Portfolio Management
• Training
• Clarity
• Portfolio Management
• Change Management
• Pmo