Erin Dean

About Erin Dean

I’m a senior operations and services leader who specializes in bringing clarity, structure, and calm to complex, fast-growing organizations.Currently, I’m a Director of Marketing Services at Apply Digital, where I lead and scale globally distributed teams and partner closely with executive leadership to translate strategy into execution across a employee organization.My work sits at the intersection of operations, leadership, and decision-making. I’m often brought in when things are complex, high-stakes, or ambiguous — whether that’s navigating growth, clarifying ownership, stabilizing delivery, or supporting leaders through critical decisions.I’m particularly energized by roles that involve:Acting as a strategic partner to senior leadershipDesigning operating rhythms and governance that reduce noiseScaling teams sustainably across regions and time zonesImproving delivery health without burning people outI’m known for being steady, thoughtful, and direct — someone leaders trust to assess risk, pressure-test plans, and help move the organization forward in a focused, disciplined way.I’m especially interested in opportunities aligned with strategic operations, business operations, and Chief of Staff–type work within mature, mission-driven, or growth-stage organizations that value clarity over chaos.

Experience

1. Director of Marketing Services

   Ragnarok An Apply Digital Company

   Jun 2024 — Present

   Lead strategic operations for a globally distributed services organization within a employee consultancy, partnering closely with executive leadership to drive clarity, focus, and execution at scale.Own strategic operations across Marketing Services, translating executive priorities into clear operating plans, decision frameworks, and delivery expectations.Act as a senior escalation point for complex, high-risk initiatives, providing executive stakeholder management and steady judgment during critical moments.Establish and evolve operating rhythm and governance, including ownership models, escalation paths, and delivery health tracking, reducing noise and reactive decision-making.Lead and develop a global team of 15–20 across regions and disciplines, supporting organizational scaling without sacrificing team health or quality.Drive cross-functional leadership across Sales, Technical Consulting, Solutions Architecture, and Delivery to improve alignment and execution.Contributed to Apply Digital being recognized as Iterable’s Agency Partner of the Year (2025) and earning Gold Tier status in the Twilio Partner Connection Program (2026), reflecting strong delivery governance, cross-functional execution, and operational excellence at scale.

Education

• Metropolitan State University of Denver

  Bachelor of Arts (B.A.), Sociology, Political Science

Skills

• Marketing
• Independent Film
• Sales
• Online Advertising
• Film Production
• Social Media
• Radio
• Social Media Marketing
• Market Research
• Screenwriting
• Social Networking
• Directing
• Voice Acting
• Television
• Feature Films
• Improvisation
• Fashion
• Film
• Video Production
• Drama
• Comedy
• Voice Over
• Acting
• Brand Management
• Fundraising
• Marketing Strategy
• Product Development
• Casting
• Facebook
• Entertainment
• Stage