Erin B.

About Erin B.

Experienced General Manager whose 25-year career has been distinguished by accelerated advancement, awards, and goal-surpassing performance-to-plan. Solid track record of achieving maximum profitability through the implementation of proactive leadership and dynamic sales approaches. I enjoy coordinating a presence at local events to grow our locations social footprint within our community. Experienced with large catering volume. Managed a gold standard restaurant training location.Successful in both start-up facility openings and turnaround management roles having propelled multiple stores to profitable sales. Increased customer satisfaction district-wide while simultaneously lowering shrink and staff turnover to all-time lows. Comprehensive background leading all aspects of retail operations (e.g, P&L, merchandising, sales, customer service, coaching and people development, inventory, personnel and payroll management) reinforced by extensive retail management training. Proven ability to creatively motivate and guide staff, building high performance cross functional teams with sound work ethics, and a commitment to total client satisfaction. Linkedin LION with over contacts in food service industry.• Specialties: Retail Store Operations• Sales/Market Growth & Revenue Enhancements• Profit and Loss Management • Overseeing large catering orders and delivery• Customer Service Excellence• Teambuilding/Training/Supervision• Exceeding Customer Expectations• Budgeting and Cost Controls• Inventory Management• Shrink Reduction/Loss Controls• Visual Merchandising Strategies• Extensively Trained in Multi-Store Audit/Inventory/Turnaround

Experience

1. General Manager of Restaurant Operations & Hospitality

   Restaurant Technologies

   Oct 2020 — Present

   Managing daily restaurant operations of a high volume location. Ensuring compliance with company standards in all areas of operation, including product preparation, guest relations, restaurant maintenance, inventory management, team management, financial accountability, ensuring that the highest quality products and services are delivered to each guest and other duties as required or assigned.