Erik Williams
IT Specialist
- Role
- IT Specialist at Edison Chouest Offshore
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Erik Williams
Objective: To obtain a leadership position within a corporation where new ideas and…
Experience
IT Specialist
Apr 2012 — Present · Houston, TX, US
IT Systems Administrator• Accountable for troubleshooting, configuration, maintenance, and operations of the company\'s hardware, applications, and systems. • Ensure operating systems, hardware, software systems and procedures are updated to meet organizational needs• Full support of operating systems including MacOS, Windows +• Managed Company Email migration for over 10k employees to GMAIL affiliated DomainHelpDesk Admin• Acted as escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution by providing excellent service to internal and external customers 24/7• Diagnosed hardware issues and replaced parts including Hard drives, optical drives, LCD Screens, RAM• Basic LAN and WAN network configuration and troubleshooting• Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of softwareOffshore Credentials: SafeGulf, HUET, TWIC
Skills
- Windows
- Bilingual
- Mac Os X
- Sharepoint
- Entertainment Systems
- Technical Support
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