Erik Ohanian
Results-Driven Information Technician | Expertise in Systems Administration, Network Management, and Technical Troubleshooting | Committed to Enhancing IT Infrastructure and Optimizing Operations
- Role
- Information Technology Desktop Technician at It Asset Partners, Inc
- Location
- Los Angeles County, CA, US
- LinkedIn followers
- 500 followers
About Erik Ohanian
To work in a dynamic professional environment with a growing organization and utilize my…
Experience
Information Technology Desktop Technician
Sep 2015 — Present · Los Angeles, CA, US
Collaborated with cross-functional teams to assess technology needs, identify opportunities for process improvement, and implement innovative IT solutions aligned with business objectives.• managed and maintained computer networks, implemented user access controls, and ensured a stable and secure IT environment• Successfully resolved software and hardware issues by performing troubleshooting activities, resulting in a 30% reduction in system downtime and improved end-user productivity.• Led the successful deployment and integration of new technologies.• Trained and supervised new employees, ensuring their successful onboarding and providing ongoing technical training, resulting in a 40% reduction in employee onboarding time and improved overall team performance. Resolved complex technical issues in a timely manner, resulting in fewer downtime issues.
Education
North-West College-Glendale
Associate's degree, Pharmacy Technician
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