Erik Mowery
Manager of Support @TransImpact
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WORK HISTORY
Manager of Support @TransImpact
Independence, OH, US
EDUCATION
Rhema Bible Training College
Ministerial Studies
ABOUT ERIK MOWERY
Results-driven leader with an empathetic approach to building and leading customer support teams for Enterprise Content Management (ECM) platforms. Known for an engaging and energetic leadership style that fosters collaboration, promotes exceptional customer service, and drives team success. Extensive experience in ECM solutions for healthcare, coupled with a strong ability to understand and address customer needs, resulting in consistently high customer satisfaction.Key Skills include:• Organizational Leadership• Cross-Functional Collaboration• Change Management• Team Building• Support Delivery Optimization• Performance Measurement• Relationship Building• SaaS | Salesforce.com • Customer Support• OnBase• Epic Integration• Medical Records Management
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