Erik Miller
Innovation Manager @Taft Stettinius & Hollister LLP
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WORK HISTORY
Innovation Manager @Taft Stettinius & Hollister LLP
Cincinnati, OH, US
Manager Innovation Analysts in the firm-Co-direct Taft\'s AI efforts in vetting vendors, talking to practice groups/teams for use cases, providing education, coordinating efforts across various operations groups, and providing regular updates to firm stakeholders about AI, our use of it, and new products/use cases-Manage vendor contracts, demos, use cases, and more, handling the relationship between the firm and the vendors-Heavily involved in various legal groups, including ILTA, to gain knowledge for the firm-Work with head of departments in the firm to organize and push forward innovation in the firm-Stay abreast of current products and technology-Use PowerBI to create both internal and external reporting dashboards-Build out complex Smartsheet solutions to help solve problems in the firm, including assignment tracking, hours tracking, project management, real estate deals, and more. Smartsheet guru-Creating from scratch an internal communication group called #TaftConnects who meets monthly to discuss projects, ask questions, and communicate so we all ensure we can help each other, our attorneys, and clients effectively-Run HighQ collaboration rooms for firm, including contract management sites, annual renewal sites, and litigation tracking. Sites have generated increased revenue for the firm totaling tens of thousands a month-Champion innovation, particularly for legal assistants, to the staff and attorneys in the firm-Involvement in various committees and task forces to keep abreast of innovation in the office-Interview new hires to discuss things that they do at their old firm/job that we could use here-Integral part in change in the firm, including-Planning for and inviting hundreds of people to discuss changes to how we save documents in iManage, our DMS-Rolling out Microsoft Teams to the firm with safeguards for use with clients
EDUCATION
North Central College
Master's
BYU-Idaho
B.S.
SKILLS
ABOUT ERIK MILLER
Experienced office leader with a versatile set of managerial, organizational, contract management, and technical knowhow, developed as a legal judgments processor, front line supervisor, and service leader. • Proficient in Smartsheet, HighQ, PowerBI, Microsoft Teams, Gen AI tools.• Manages vendors, agreements, contract review/renewal, and more.• Works with attorney groups to get ideas, run proof of concepts/pilots, handle feedback, and present business case for purchase of tools for the firm.• Dedicated to finding solutions to all problems presented.• Provides key link between the Innovation department and users to discuss product rollouts, expectations, and information.• Proven talent for problem solving by providing innovative solutions, systems, and improvements that enhance client satisfaction, increase efficiency, and promote cost-saving for the company.• Experienced contract manager with a focus on improving client relationships to drive business. • Hands-on, versatile leader with demonstrated track record of building cooperative, productive teams that work efficiently toward common goals and organizational objectives. • Outgoing multitasker committed to success while maintaining high ethics and integrity• Knowledgeable in scheduling, decision-making, and meeting deadlines.• Proficient in all advanced Microsoft Office applications. • Skilled writer with experience in writing with deadlines, researching to support arguments, and in collecting data to support the points made in the article or paper.• Efficient corporate streamliner, ensuring that companies remain industry leaders while forwarding innovate ideas to cut costs and increase company efficiency.#legalinnovation #legal #legaltech
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