Erik Kipper

WORK HISTORY

EDUCATION

SKILLS

ABOUT ERIK KIPPER

20+ years of professional IT experience: Project Manager, QA Specialist, Business Systems Analyst & Implementation Analyst.Proven track record in Project Management with 14 years of experience in managing successful IT projects across the Telecommunications, Banking and IT Operations domains.Experience in using development methodologies and technologies, including SDLC, RUP, PMM, Waterfall and Agile to manage software development projects. Successful mentor with the ability to lead and motivate large and varied business and technical teams.Acknowledged as a results/solution oriented leader skilled at consensus building, crisis management, problem-solving and negotiation. Establishing and maintaining professional rapport with all stakeholders; with a superior ability to effectively communicate technical concepts across all levels of understanding. Comprehensive knowledge and experience as a Quality Assurance Specialist in QA processes/procedures, team leadership and team creation. Direct experience in executing CAT, UAT, etc. Broad knowledge and experience of Business Analysis techniques/procedures: requirements gathering and detailed documentation creation (BRD, SFS) from internal and external customers; leadership of Jr. BA team members. Reducing costs and optimizing resource productivity through effective deployment of technology solutions as well as utilization of off-shore/on-shore resources and vendor selection /management.Specialties: Project Management Methodology (PMP Certified) Leadership Experience in QA and BA disciplines (8+yrs) Client Relationship Management Executive Management and Competitive analysis Leadership of diverse project teams Customer and Vendor Relations, including negotiation Cross-Functional Team Leadership and Influencer Mentoring and Team Development Experienced line and operations management Communication, conflict resolution and problem solving Expert vendor management