Erik Halvorsen

About Erik Halvorsen

Building Leaders. Installing Clarity. Architecting Execution.Enterprise operator for multi-unit consumer platforms.The strongest organizations do not win because of strategy alone. They win because leadership capability, clear standards, and disciplined execution are built into the operating system of the company.My work focuses on building that system.I align strategy with disciplined field execution at scale — installing leadership infrastructure, KPI governance, and operating cadence that convert strategic priorities into recurring behaviors across distributed teams.This work strengthens leadership pipelines, clarifies accountability, and reduces performance variability so growth consistently shows up in EBITDA, operational stability, and customer experience.At the same time, I modernize operating environments by integrating operational technologies, performance analytics, and connected systems that allow multi-unit organizations to operate as one intelligent platform rather than fragmented locations.The result is organizations that execute with discipline today while building the leadership capability and operational intelligence required to scale tomorrow.Throughout my career I have partnered with multi-unit platforms to:• Strengthen leadership infrastructure and succession pipelines• Install KPI governance and operational performance systems.• Modernize technology ecosystems connecting CRM, inventory, labor, and analytics• Reduce operational variability across distributed locations• Align operations, finance, and development around disciplined execution.These efforts have produced measurable results including $20M+ EBITDA expansion,$36M total financial impact, double-digit revenue growth, and significant reductions in leadership turnover and operational inconsistency.I am most effective in environments requiring growth, integration, stabilization, or operational reinvention — where leadership infrastructure, execution discipline, and repeatable performance systems determine long-term success.Based in the Carolinas. Selectively open to enterprise operating mandates where leadership development, standards-driven execution, and scalable operational architecture are non-negotiable.

Experience

1. Senior Advisor Glg (Contract Engagements)

   GLG

   Apr 2023 — Present · US

   Provide executive operating support to CEOs and COOs of multi-unit consumer service platforms, focused on high-level execution that improves the end-to-end customer journey while increasing speed, consistency, and operational efficiency at scale.Execution & Impact Focus:• Lead enterprise execution analysis using frontline observation, process mapping, and performance data to identify friction points that negatively impact customer satisfaction, throughput, and service consistency.• Partner with executive teams to design and lead change initiatives that simplify the customer experience—aligning operating models, labor deployment, and frontline workflows to deliver faster, more convenient service without compromising quality.• Advise on rollout strategy for new programs, technologies, and operating standards, ensuring initiatives are sequenced, trained, and measured in ways that drive adoption and visible improvement in the customer journey.• Support the implementation of CRM platforms, loyalty programs, and customer analytics, translating data into actionable execution insights that improve engagement, repeat behavior, and service reliability.• Design training, learning, and enablement models that help frontline teams execute consistently—embedding standards, coaching rhythms, and accountability that sustain performance after rollout.• Apply analytics and executive reporting to connect operational execution with customer outcomes—improving satisfaction, reducing friction, and creating more efficient, convenient experiences at scale.

Education

• Asheville-Buncombe Technical Community College

  Associate of Arts and Sciences - AAS, Culinary Arts and Science

• Asheville-Buncombe Technical Community College

  Culinary Arts and Science, Hospitality Administration/Management

Skills

• Branding Strategy
• Food Service
• Food Waste Elimination
• Staff Training
• Fine Dining
• Creative Direction
• Menu Development
• Strategic Planning
• Restaurant Strategy
• Microsoft Office
• Restaurant Management
• Culinary Expertise
• Restaurant Launches
• Team Motivation
• Research and Development (R&D)
• Hospitality
• Restaurant Consultation
• Process Improvements
• Food & Beverage
• Customer Service
• Customer Service Excellence
• Streamlined Food Production Systems
• Staff Development
• Operations Management
• Management
• Team Building
• Restaurant Operations
• Training
• Hospitality Management
• Product Development
• Recipe Development
• Nutritional Analysis
• Cost Savings
• Project Management
• Recipe and Nutrition Management
• Catering
• Corporate Culinary
• Multi-Store Management
• Leadership
• Restaurants