Erikka V.
Driving Growth through Leadership Excellence, Strategic Change & Operational Precision
- Role
- Cx Vendor Manager at E-470 Public Highway Authority
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
Supply Chain & LogisticsView LinkedIn profile
Experience
Cx Vendor Manager
E-470 Public Highway Authority
Jan 2025 — Present
Education
The University of Arizona Global Campus
Bachelor's degree, Organizational Leadership
2023
Central Arizona College
Social Sciences
2007 — 2009
Skills
- Team Management
- Customer Experience
- Contact Centers
- Communication
- Interviews
- Leadership
- Sales
- Call Centers
- Team Building
- Telecommunications
- Effective Meetings
- Business Process Improvement
- Customer Retention
- Customer Service
- Project Management
- Coaching
- Process Improvement
- Time Management
- Quality Assurance
- Sales Management
- Team Leadership
- Change Management
- Performance Management
- Employee Engagement
- Cross-Functional Team Leadership
- Customer Satisfaction
- Training
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