Erik J Bracciodieta
Customer Success Lead @Keyops
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WORK HISTORY
Customer Success Lead @Keyops
Toronto, ON, CA
Drive over 30 life science clients to utilize their KeyOps subscription by proposing brand plan-based research campaigns and managing multiple stakeholders Execute client research engagements (average 13 per month): write survey drafts based on client needs, leverage internal digital tools to launch survey to target physician groups, analyze results, and present insight to clients Manage the Customer Success team using a coaching mindset
SKILLS
ABOUT ERIK J BRACCIODIETA
I am building a high-performance market research and customer success team in a life…
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