Erik Goss

Director of Innovation @ American Arbitration Association #How can AI change the future of dispute resolution? #AAAi Lab #InnovAAAtion

Role
Director of Innovation at American Arbitration Association
Location
Roswell, GA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Erik Goss

Erik Goss has been with the American Arbitration Association for eight years and currently serves as a Director of Innovation, based in the Atlanta office. In this role, he works across departments to advance dispute resolution through improved ADR rules, procedures and processes, new products and services, and emerging technologies—including AI integration. He is known for transforming bold ideas into practical solutions, fostering cross-functional collaboration, and embedding innovation into strategy, culture, and operations. Prior to joining the Innovation team, he held leadership and case management roles in both the Employment and Construction divisions, and also contributed to business development efforts. He is a graduate of the University of Georgia.

Experience

  1. Director of Innovation

    American Arbitration Association

    Jun 2024 — Present · Atlanta, GA, US

Education

  • North Broward Preparatory School

    High School

    2008 — 2012

  • The University of Georgia

    Bachelor’s Degree

    2012 — 2016

Skills

  • Comparative Analytics
  • Social Media
  • Legal Research
  • Risk Management
  • Proquest
  • Leadership
  • Microsoft Office Suite
  • Lexisnexis
  • Information Organization
  • Sage Premier
  • Tutoring
  • Project Management
  • Macos Sierra
  • Jstor
  • Cultural Relativism
  • Alumni Relations
  • Historical Research
  • Systems Evaluation
  • Records Coordination
  • Mentoring
  • Public Speaking
  • Judicial Review
  • Research
  • Political Science
  • Applied Research
  • Predictive Modeling
  • Career Development
  • Report Writing and Critical Analysis
  • Editing
  • Ebsco
  • Interpersonal Communication
  • Creative Design
  • Data Presentation
  • Summary Reports
  • Teamwork
  • Conflict Resolution
  • Team Management
  • Customer Service
  • Pattern Recognition
  • Spanish

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Erik Goss — Director of Innovation at American Arbitration Association in Roswell, GA, US | Unifers