Erik Goss
Director of Innovation @ American Arbitration Association #How can AI change the future of dispute resolution? #AAAi Lab #InnovAAAtion
- Role
- Director of Innovation at American Arbitration Association
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Erik Goss
Erik Goss has been with the American Arbitration Association for eight years and currently serves as a Director of Innovation, based in the Atlanta office. In this role, he works across departments to advance dispute resolution through improved ADR rules, procedures and processes, new products and services, and emerging technologies—including AI integration. He is known for transforming bold ideas into practical solutions, fostering cross-functional collaboration, and embedding innovation into strategy, culture, and operations. Prior to joining the Innovation team, he held leadership and case management roles in both the Employment and Construction divisions, and also contributed to business development efforts. He is a graduate of the University of Georgia.
Experience
Director of Innovation
American Arbitration Association
Jun 2024 — Present · Atlanta, GA, US
Education
North Broward Preparatory School
High School
2008 — 2012
The University of Georgia
Bachelor’s Degree
2012 — 2016
Skills
- Comparative Analytics
- Social Media
- Legal Research
- Risk Management
- Proquest
- Leadership
- Microsoft Office Suite
- Lexisnexis
- Information Organization
- Sage Premier
- Tutoring
- Project Management
- Macos Sierra
- Jstor
- Cultural Relativism
- Alumni Relations
- Historical Research
- Systems Evaluation
- Records Coordination
- Mentoring
- Public Speaking
- Judicial Review
- Research
- Political Science
- Applied Research
- Predictive Modeling
- Career Development
- Report Writing and Critical Analysis
- Editing
- Ebsco
- Interpersonal Communication
- Creative Design
- Data Presentation
- Summary Reports
- Teamwork
- Conflict Resolution
- Team Management
- Customer Service
- Pattern Recognition
- Spanish
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