Erik Bergan

About Erik Bergan

Dynamic and results-driven senior operations executive with over 15 years of experience leading large-scale teams, driving business process improvements, and executing strategic initiatives across national field service and telecommunications networks. I specialize in high-impact leadership, workforce development, operational excellence, and cross-functional collaboration to deliver measurable growth and cost savings.Throughout my career at DISH Network and other organizations, I’ve built and led multi-site teams of 250+ employees, developed scalable training and engagement programs, and implemented enterprise-wide process improvements that enhanced customer experience, increased productivity, and reduced churn.My leadership style is rooted in accountability, resilience, and a passion for empowering people. I excel in fast-paced, complex environments where strategic planning, operational discipline, and talent development are critical to success. I bring a proven ability to align field operations with corporate objectives, optimize P&L performance, and foster a culture of integrity, safety, and continuous improvement.Core Competencies:Executive Leadership & StrategyField Operations ManagementEmployee Relations & EngagementBusiness Process OptimizationChange ManagementTalent Development & CoachingCustomer Experience TransformationCross-Functional Team LeadershipNational Fleet & Logistics OversightKPIs & Performance ManagementOrganizational Design & ScalabilityMulti-Unit Operational OversightI am actively exploring executive-level opportunities (Director, Sr. Director, VP) where I can leverage my experience to drive operational excellence, innovation, and long-term business value. Let’s connect if you’re looking for a proven leader to build high-performing teams and deliver strategic r••••••••@gmail.com

Experience

1. President

   Smarthub Sensors

   Jul 2025 — Present · Atlanta, GA, US

   As President of SmartHub Sensors, I lead the strategic vision and operational execution of a company built by RVers, for RVers. SmartHub Sensors was born out of a passion for safety and a mission to protect what matters most—specifically our \"furry loved-ones\" and the lifestyle of freedom that the RV community enjoys.My focus is on scaling our integrated ecosystem of hardware and software, ensuring that every traveler has access to real-time insights, from temperature monitoring and battery voltage to GPS tracking and wireless tank valve control. I am responsible for driving growth through strategic partnerships, overseeing product innovation, and fostering a community centered around the motto:#ExploreWithConfidence.Key Responsibilities:• Strategic Leadership: Defining the long-term roadmap for SmartHub Sensors as the premier RV monitoring and alarm platform.• Product Innovation: Leading the development of our gateway kits and sensor lineup (Temperature, Humidity, Voltage, Propane, and Smoke/CO Listeners) to ensure seamless integration and reliability.• Market Growth: Managing subscription-based revenue models and expanding our reach through direct-to-consumer sales and dealer/tech partnerships.• Operational Excellence: Overseeing the hardware supply chain and the software user experience (App/Dashboard) to provide real-time alerts and live analytics for users.• Community & Brand: Building a mission-driven brand that resonates with pet owners and full-time travelers, ensuring every product reflects our \"Inspired by Daisy\" origin story.Key Achievements & Impact:• Launched a comprehensive RV monitoring kit that integrates Wi-Fi and cellular connectivity for remote protection.• Established a robust subscription model providing users with critical GPS geofencing and real-time environmental alerts.• Cultivated a community-focused blog and support network to enhance the traveler journey.

Skills

• Sales Management
• Budgets
• Sales Process
• Salesforce.com
• Business Development
• Visual Merchandising
• Big Box
• Process Improvement
• Retail
• B2b
• Merchandising
• Forecasting
• Training
• Customer Satisfaction
• New Business Development
• Vendor Management
• Consumer Electronics
• Inventory Management
• Inventory Control
• Multi-Unit
• Direct Sales
• Microsoft Office
• Sales
• Recruiting
• Driving Results
• Succession Planning
• P
• Loss Prevention
• Team Leadership
• Strategic Planning
• Employee Relations
• Profit
• Account Management
• Sales Operations
• Store Operations
• Customer Service
• Competitive Analysis
• Customer Experience
• Selling
• Performance Management