Erika Surratt
Director New Business Development @Cleveland Property Management Group, LLC
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WORK HISTORY
Director New Business Development @Cleveland Property Management Group, LLC
Highland Heights, OH, US
In my role at Cleveland Property Management Group, I focused on driving new business development and enhancing client satisfaction. I successfully managed the onboarding journey, which resulted in significant operational improvements. By developing tailored solutions for property owners, I increased service uptake and refined customer service protocols to better support international clients.
EDUCATION
QC Quality Design
Certification, Professional Organizer
Hondros College
Certifications, Real Estate
REAP Cleveland
Certification, Commercial Real Estate
Lorain County Community College
Business Administration
Corporate College
Entrepreneurship
SKILLS
ABOUT ERIKA SURRATT
Business Development Director for Cleveland Property Management Group, a Full Service…
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