Erika Marchiondo Odowd
Senior Operations Associate at Baker Tilly US, LLP
- Role
- Senior Operations Coordinator at Baker Tilly US
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Erika Marchiondo Odowd
Strategic communications professional with a Master’s in Corporate Communication and 8+ years of experience enhancing internal operations through impactful messaging, streamlined processes, and cross-team collaboration. Skilled in creating communication hubs, driving employee engagement, and delivering high-quality materials that align with business goals. Expert at simplifying complex information and fostering connection in fast-paced, high-growth environments. Ready to bring energy and expertise to corporate communications initiatives that keep teams informed and inspired.
Experience
Senior Operations Coordinator
Aug 2024 — Present · NY, US
Support Quality Management team to ensure standard operating procedures are followed • Manage internal components of Engagement Management Lifecycle: Project Setup and Closeout, Salesforce, Client Acceptance, Independence, Conflict Checks, Legal Documentation, Project Budget Application Management, Client Care Data Management Upkeep, and related Reporting• Manage subcontractor onboarding, execution, management, agreement tracking, and time/expense entry compliance• File and document management• Lead Client Delivery team members onboarding and trainings• Assist Client Delivery team members with ad hoc support questions, focusing on internal systems (e.g, ProStaff, Salesforce, STAR, SharePoint, etc.) • Assist with data entry upkeep, reporting, and management of Salesforce pipeline opportunities and • existing Client Care projects/budget forecasting• Develop/manage MS Team sites and other support portals (e.g, tools, templates, and standard operating procedures/documents) • Execute/manage vendor invoices through firm AP portal• Special projects as needed, with guidance from the Practice Lead (e.g, system reporting, strategic and operational efficiency initiatives)
Education
Fox School of Business at Temple University
Bachelor of Business Administration (B.B.A.), Marketing
2010 — 2014
Baruch College
Master of Arts - MA, Corporate Communication
2020 — 2022
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