Erika Bivans de Greene
IT Applications Engineer V at Kaiser Permanente
- Role
- IT Applications Engineer V at Kaiser Permanente
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Erika Bivans de Greene
Principal IT Engineer Applications, who is knowledgeable, motivated results-oriented Information Technology professional with expertise in project management in the health care and financial industries. Innovative individual with extensive business knowledge, principles and processes with an excellent sense of teamwork, mentoring and building effective customer relationships. Focused on excellence and efficiency, standardization and process improvement of service delivery with demonstrated success in: Project Management, Change Management Processes, Information Technology & Health Care Delivery, Process Improvement, Standardization of Documentation, Messaging and Collaboration Products, Security Compliance, Implementation Services
Experience
IT Applications Engineer V
Oct 2022 — Present · Denver, CO, US
Education
University of California, Irvine - School of Social Ecology
Master's Degree, Criminology Law and Society
Capella University
Masters of Science, Information Technology
California State University
Bachelor of Arts, 2-Dimensional Design
Skills
- Knowledge Management
- Operating Systems
- Lotus Domino
- Networking
- Windows 7
- Blackberry Enterprise Server
- Customer Service
- Citrix
- Windows
- Infrastructure
- Software Development
- Information Technology
- Active Directory
- Unix
- Windows Server
- IT Service Management
- Change Management
- Software Project Management
- System Deployment
- System Administration
- Servers
- Crm
- Sametime
- Databases
- Dns
- Project Portfolio Management
- Service Delivery
- Management
- Virtualization
- Technical Support
- Vmware
- Business Analysis
- Project Management
- Blackberry
- Continuous Improvement
- Requirements Analysis
- Cloud Computing
- Microsoft Exchange
- Troubleshooting
- Leadership
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