Erika Harris

Senior Customer Support Analyst at UPMC

Role
Senior Customer Support Analyst at UPMC
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Erika Harris

Experienced Customer Support Analyst with a demonstrated history of working in the hospital & health care industry. Skilled in Microsoft Office, PeopleSoft, and JIRA. Strong support professional with a Bachelor of Business Administration (BBA) focused in Business Administration and Management, General from California Univerisity of Pennsylvania.

Experience

  1. Senior Customer Support Analyst

    UPMC

    Oct 2022 — Present · Pittsburgh, PA, US

    Provide lead support related to requisitioning, purchasing, and status of goods/services procured. Compile team metrics, continued process improvements, and training.

Education

  • California Univerisity of Pennsylvania

    Bachelor of Business Administration (BBA), Business Administration and Management, General

    2006 — 2008

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Erika Harris — Senior Customer Support Analyst at UPMC in Pittsburgh, PA, US | Unifers