Erika Caceres Lopez
Information Technology Contract Manager @Recipe Unlimited Corporation
Signup · Get unlimited contacts
WORK HISTORY
Information Technology Contract Manager @Recipe Unlimited Corporation
Toronto, ON, CA
IT Contract Manager (PMO Office at Recipe Unlimited)As strategic Contract Manager I oversee the full lifecycle of IT vendor agreements across 10+ national brands at Canada’s largest full-service restaurant company. I lead contract governance, vendor performance management, and procurement alignment to ensure operational excellence and business continuity.In this hybrid role, I blend project management discipline, financial oversight, and cross-functional leadership to deliver value from supplier relationships and support enterprise-wide initiatives.Key responsibilities & impact- Manage contract lifecycle, including negotiation, renewal, compliance, and risk mitigation for 200+ IT vendor contracts- Collaborate with Procurement, Legal, Finance, and IT to align contract terms with operational and strategic goals- Lead invoice reconciliation and process 200+ monthly invoices, ensuring PO accuracy, accruals, and financial compliance- Review telecom contracts and monthly billing; coordinate approvals and cost controls- Track vendor performance using SLAs and KPIs; identify improvement areas and support business reviews- Support contract alignment for enterprise system implementation projects- Standardized documentation, asset tracking, and audit processes to increase visibility and contract maturityTools & Skills:Contract Management | Vendor Management | IT Procurement | Financial Reconciliation | Invoice Processing | Stakeholder Engagement | Cross-functional Collaboration | Project Support | KPI Reporting | SLA Monitoring
EDUCATION
Universidad Autónoma de Yucatán
Bachelor's degree, Information Technology
Carleton University
Technology Innovation Management, Master of Engineering (M.Eng.)
Ryerson University
Biotechnology Start-Ups, Entrepreneurship/Entrepreneurial Studies
BrainStation
Product Management
Schulich School of Business - York University
Managing Venture Growth & Transition, Entrepreneurship/Entrepreneurial Studies
SKILLS
ABOUT ERIKA CACERES LOPEZ
I am a Project Manager professional that leverage AI, GPT, and digital transformation to drive business innovation and customer success. With a strong foundation in contract management, service delivery, project management, and e-commerce, I thrive at the intersection of technology, automation, and business strategy, optimizing processes, enhancing user experiences, and scaling marketplace operations.I have led projects managing monthly software releases in a DevOps environment, collaborating closely with the ops team to ensure smooth deployments and optimal system performance. I have extensive experience in payments, procurement and sourcing operations. I deliver high-quality services and ensuring high customer satisfaction by leading continuous improvement initiatives. I’ve successfully led teams through business transformations, focusing on agile methodologies and best practices to drive results. I’ve also managed system deployments, preparing teams to provide production support and ensuring smooth transitions into post-launch phases.In addition to my technical expertise, I have a strong track record in leading sourcing and procurement teams. I’ve worked as a consultant, guiding sourcing managers and buyers in the successful execution of RFPs, providing strategic advice, and ensuring processes align with business goals. My experience as a system administrator for Coupa and Microsoft 365 has enabled me to streamline system configurations and optimize operations to maximize efficiency.A key part of my leadership has involved building knowledge bases to empower teams, providing the resources and training they need to succeed. During new software implementations, I’ve led hypercare phases, offering hands on support to resolve issues quickly and ensure stable system performance.With a strong foundation in project management, I’m committed to driving success by delivering on tight project deadlines, optimizing systems, and improving business processes.I am bilingual in English and Spanish and highly proficient in tools and systems such as Jira, Confluence, ServiceNow, Coupa, Icertis, iValua Contract Management.I also run a successful e-commerce store, excelling in Amazon Vendor and Seller Central operations, product listing optimization, inventory control, and targeted ad campaigns, A+ Content. My expertise in marketplace strategies, sales velocity management, account health, compliance and sales growth ensures strong performance and measurable results. I am highly proficient in tools like SmartScout, Keepa, SellerBoard.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.