Erika White

Experience

1. Lead Operations Specialist

   Akkodis

   Feb 2023 — Present

   Complete weekly reports. Guides and directs processes and procedures for timely collection of all stats needed to complete reporting by designated deadlines. • Responsible for assigning cases to the respective Branch Ops Specialist in Salesforce. • Generate consultant new hire paperwork (including contracts) and ensure proper/timely completion. Maintain personnel e-files including I-9 Form and client specific documents/forms. • Ensure that e-Verify is completed in compliance with Modis/Adecco policies. • Ensure that consultant drug, background, and credit checks are performed in compliance with our client contract agreements and Modis policy. • Evaluate and escalate, client, branch ops specialist and/or consultant issues to leadership team in timely and appropriate manner. • Identify and document training gaps for attention to leadership, to ensure ongoing compliance within department and accounts. • Act as point person for day-to-day questions or “how to” to the team. Communicate all new and current policies and procedures, ensuring departmental compliance and process documentation for fellow team members. • Notify manager of training or compliance concerns so the manager can address across the team. • Assist with training of all branch ops specialist hires added to the team. • Ensure timely communication by responding to all emails/phone calls. Adhere to all SLA’s that relate to onboarding and troubleshooting organizational procedures and processes. • Assist in coordinating training/tracking/execution of implementation or groups of onboarding. • All other operational duties as assigned by Manager

Skills

• Employee Benefits
• Technical Recruiting
• Recruiting
• Contract Recruitment
• Interviews
• Sourcing
• Employee Relations
• Talent Acquisition
• Payroll
• Screening
• Permanent Placement
• Human Resources
• Management
• Staffing Services
• Screening Resumes
• Executive Search
• Vendor Management
• Training