Erika Teasley

Sr Program Manager - Accessibility Partners Program @Northwest Center

Renton, WA, US

Manage a multi-million-dollar Accessibility Partners Program accommodation service across multiple Fortune 500 companies, delivering accommodations for employees with disabilities- Optimize program efficiency by establishing governance and standardization, including the development of handbooks and an internal website in preparation for future program expansion- Manage program budget and financial strategy, analyzing program, employee, and company costs to create competitive domestic and global rates and identify opportunities for cost savings, driving both operational efficiency and global expansion- Enhanced recruitment processes, driving a 400% increase in candidate interest and generating a waitlist for positions due to high demand- Launched and scaled the AP Program from a US only service to a global service, driving 100% growth in service scale and 40% revenue growth. Managed US operations directly with support from a dedicated team while facilitating global expansion through strategic third-party vendor management- Led team development initiatives aligned with OKRs, resulting in a 75% increase in team satisfaction and a 20% recovery rate for PIP participants, transforming them into top performers within six months- Developed and implemented program metrics, reporting strategies, and audit mechanisms to optimize operations, clarify roles, and ensure compliance across all areas of the program.

University of Washington

Foundations of Project Management Course

University of Washington

Certificate in Program Management

University of Washington

Bachelor’s Degree, English Language and Literature, General