Erika Roberts
Hospitality Professional | Concierge & Guest Experience Specialist | Luxury Service & Client Relations
- Role
- Sales and Marketing Specialist at Hilton Grand Vacations
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Erika Roberts
I am a Hospitality and Event Management Professional with experience supporting luxury…
Experience
Sales and Marketing Specialist
Sep 2025 — Present · US
Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional mannerDeliver compelling presentations that highlight the benefits of vacation ownershipEstablish trust with guests and identify their travel interests and needsMeet or exceed individual and team sales goalsProvide concierge-style service by recommending local attractions and offering discounted vacation packagesParticipate in training to sharpen your skills and stay informed on our offerings
Education
University of Phoenix
Bachelor of Science - BS, Business Management
TISOH- The International School of Hospitality
Certificate, Concierge
Los Angeles Urban League Cohort
Diageo Learning Skills for Life Program, Business, Management, Marketing, and Related Support Services
College if the Sequoias
Non-Profit/Public/Organizational Management
University of Phoenix
Bachelor of Science - BS, Computer and Information Systems Security/Information Assurance
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