Erika Osorio

Patient Access @Chi St. Luke\'s Health - Baylor St. Luke\'s Medical Center

Houston, TX, US

As a Patient Access Representative, I ensure a seamless registration process by accurately managing patient demographics, insurance, and clinical information to maintain compliance and data integrity. I prepare and explain patient estimate letters, helping patients understand their financial responsibilities with clarity and transparency. In this role, I also serve as a cross-departmental resource, supporting multiple hospital units such as orthopedics, rehabilitation, endoscopy, eye surgery center, interventional radiology and radiology. I also have the privilege of collaborating with the insurance department to verify eligibility, efficiently create estimates, streamline billing workflows, and improve the overall patient experience.

Ogle School-Stafford

Aesthetician/Esthetician and Skin Care Specialist

Texas Woman's University

Pre-Nursing Studies

University of Houston

Bachelor's of Public Health, Public Health