Erika Myers
Member Experience Manager @Industrious
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WORK HISTORY
Member Experience Manager @Industrious
Costa Mesa, CA, US
Deliver best in class hospitality to a premium co-working office space •Increased net promoter score (member satisfaction) by 50% in first quarter•Support the sales team in maximizing location profitability •Increased monthly contract value for Costa Mesa location by 800% in first quarter •Oversee office manager & cost of goods sold budget•Manage all location amenities, facilities, and relationships with landlords•Curate weekly programming for members & facilitate networking opportunities for entrepreneurs, business owners, & other professionals
SKILLS
ABOUT ERIKA MYERS
Events & Marketing Specialist
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