Erika Murray

About Erika Murray

Highly assertive Business Manager with over ten years of experience in both…

Experience

1. Analytics & Data Operations Director

   Canvas Worldwide

   Mar 2021 — Present

   Operations Director with managing responsibilities of a team of 30+ analysts, VP’s and Directors. Pivotal in the success of the department’s overall analytics strategy. Ongoing training and procedure updates ensuring the staffs awareness on tools, software, and process efficiencies. Liaison for department collaboration with Strategy, Investment, Business Development, Ad Ops, and Finance Teams Ensures proper training for internal and external team members Creates, executes, and communicate the strategic direction of department’s operations division Worked with IT department to create internal request ticketing system for collaborating projects Provide internal and external teams with PowerPoint presentations that outlines roles and responsibilities, onboarding expectations, and one pagers for metrics that matter

Skills

• Team Building
• Powerpoint
• Account Management
• Leadership
• Jacada
• Adobe
• Training
• Sales
• Customer Service
• Project Coordination
• Process Improvement
• Access
• Cognos
• Public Speaking
• Sales Operations
• Lotus Notes
• Microsoft Office
• Marketing Communications
• Production Management
• Customer Retention
• As400
• Time Management
• Marketing
• Business Process Improvement
• Organizational Leadership
• Client Liason
• Crm
• Apple
• Microsoft Excel
• Analysis
• Reporting & Analysis
• Customer Relationship Management (Crm)
• Management