Erika Miller
Senior Vice President Service Operations @ Sabre Corporation | Agile Methodologies, Project Management, SDLC, ITSM, Operations Control Center, SRE
- Role
- Board Member at Conferma
- Location
- Mansfield, TX, US
- LinkedIn followers
- 500 followers
About Erika Miller
With over 20 years of IT operations experience, I contribute to Sabre\'s technological and operational initiatives as Senior Vice President of Service Operations. My expertise spans Agile methodologies, project management, SDLC practices, and managing ITSM functions, as well as Level 1 and 2 help desk, SRE, and Operations Control Center functions. As a board member at Conferma and a dedicated leader at Sabre, I focus on driving service operations excellence and fostering innovation. My mission is to enhance operational capabilities by leveraging structured processes and adaptable methodologies, ensuring impactful and efficient service delivery.
Experience
Board Member
Jan 2024 — Present
Education
The University of Texas at El Paso
BA, Math
1986 — 1992
Skills
- Agile Methodologies
- Project Management
- Sdlc
- Business Analysis
- Vendor Management
- Requirements Analysis
- Program Management
- Process Improvement
- Software Project Management
- Agile Project Management
- Data Center
- Pmp
- Enterprise Architecture
- Integration
- Saas
- Databases
- IT Strategy
- Itil
- Security
- Software Development
- IT Management
- Integrated Marketing
- Analyst Relations
- Social Media Marketing
- Strategy
- Start-Ups
- Marketing
- Cross-Functional Team Leadership
- Lead Generation
- Marketing Strategy
- Mentoring
- Brand Development
- Marketing Communications
- Market Research
- B2b
- Leadership
- Advertising
- Product Development
- Enterprise Software
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