Erika Jen Tugas
Applications Systems Analyst @Santa Clara County Office Of Education
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WORK HISTORY
Applications Systems Analyst @Santa Clara County Office Of Education
San Jose, CA, US
Project 1 | Formalizing media into enjoyable content ~ Applied AI tools to design and deploy modular training content, streamlining knowledge transfer across teams.~ Integrated AI-based voice synthesis to deliver professional, human-like audio narration for digital learning modules.~ Evaluated training effectiveness and iterated content based on user feedback and operational needs.Project 2 | Enterprise Form & Workflow Automation (Laserfiche)~ Architected a 10+ section compliance notification form within Laserfiche Forms, transforming static documentation into an automated digital workflow~ Developed custom front-end formatting using HTML/CSS to optimize usability and structured data capture~ Configured dynamic field logic and validation controls to improve submission accuracy~ Streamlined document lifecycle management through automated routing and centralized record storage
EDUCATION
San Francisco State University
Bachelor of Business Administration - BS, Information System
Georgia Institute of Technology
Master's degree, Data Science
ABOUT ERIKA JEN TUGAS
Be exactly who you want to be.” For me, that meant stepping into the roles I always knew I could play — even if they felt far out of reach.In college, I mentored international high school students, youth students in nonprofits like 826 Valencia, and students at my university. I wanted exposure to perspective, even if there were barriers.After graduation, I started several small businesses — a tutoring service, a fitness drop shipping store, a UGC creator site, and a blog. Each one challenged me to learn quickly, adapt, and build something from scratch. Along the way, I discovered my interest in data and how it shapes strategy.Now, in my 20s something and pivoting into analytics, I’m focused on data strategy and decision-making. I’ll be starting my Master’s in Data Analytics at Georgia Tech in Spring 2026 to continue learning about all the knowledge that I have yet been exposed to and challenge my way of thinking with likeminded individuals around the globe.At the same time, I’m exploring what my next venture could be — whether that’s opening a care home, becoming a wedding photographer, or anything else I set my mind to. I’ve always been someone who builds, and I don’t plan to stop.
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