Erika Hernandez

About Erika Hernandez

Erika Hernandez is an accomplished business leader with a wealth of experience in management, operations, and sales across the real estate, solar, and communication industries. She is seeking a full-time office management position in the healthcare, beauty, real estate, construction or technology sectors.For the past two and a half years, Erika has contracted as a part time executive administrator to the CEO of a software technology company handling a broad range of operations functions for the chief executive. She is the Managing Director of Self Gen Energy, a roofing, solar, window and door sales company that she launched in 2020. She partnered with various home energy efficiency product companies to be a one stop shop for the consumer. She attained a strong track record in the energy efficiency sales. Under her leadership, Self Gen Energy has grown significantly, with Erika successfully recruiting, training, and leading a lead generation team that has expanded from four to 25 people. She has conducted numerous in-home sales presentations and demonstrations with residential solar prospects and has a track record of closing deals. Additionally, she has advised clients on residential solar products and financing options, while customizing solar energy products and systems to meet their unique property needs.Prior to Self Gen Energy, Erika spent almost five years at Keller Williams Realty, where she served as Team Leader/Assistant Team Leader/Office Manager. During her time there, she grew the market center through production, agent count, and owner profit by 15% month over month, year over year. Erika provided extraordinary consultation and coaching to top-performing agents, as well as recruited and trained new talent and employees to support the growth of the brokerage and teams. She also implemented the vision of Keller William\'s culture and platform in the \"market center,\" while running team meetings, a monthly training calendar for the market center, and teaching 3-5 classes monthly.Erika\'s experience at NAC, LLC as an Operations Manager and at ProSat Communication, LLC as Director of Compliance further showcases her exceptional ability to manage day-to-day operations, HR, IT, and customer service departments. Erika successfully negotiated vendor contracts, planned and executed events, and managed building renovation and relocation projects.Erika is a highly motivated, strategic, and results-driven leader who has consistently demonstrated her ability to take on new challenges and deliver exceptional results.

Experience

1. Project Manager

   Mission Restoration

   May 2024 — Present · Phoenix, AZ, US

   As a Project Manager at Mission Restoration, I oversee and coordinate roofing projects from initiation to completion, ensuring timely delivery and client satisfaction. My responsibilities include:Leading project planning sessions and defining project scope, goals, and deliverables.Developing detailed project plans, schedules, and timelines to ensure efficient project execution.Managing project budgets, resources, and subcontractors to ensure cost-effective and high-quality outcomes.Communicating with clients to understand their needs, provide progress updates, and address any concerns.Coordinating with cross-functional teams to ensure all aspects of the project are aligned and executed effectively.Conducting risk assessments and implementing mitigation strategies to handle potential project challenges.Ensuring compliance with industry standards, safety regulations, and company policies throughout the project lifecycle.Tracking project performance using appropriate tools and techniques, providing regular status reports to stakeholders.Continuously seeking opportunities for process improvement to enhance project efficiency and client satisfaction.

Education

• Universidad del Valle de Atemajac (UNIVA) — Guadalajara, Jalisco, Mexico

  Bachelor’s Degree (Licenciatura) in Business Administration, Business Administration and Management, General

  2007 — 2013