Erika Duran-Rafael
Project Manager | Problem Solver | Collections | Customer Experience | Operations | Fraud & Gaming | Payments | CNP
- Role
- Fraud Strategy Manager at SquareTrade
- Location
- Whittier, CA, US
- LinkedIn followers
- 500 followers
About Erika Duran-Rafael
Independent and resourceful Project Manager with extensive experience working in a fast-paced environment on multiple projects. Skilled collaborator with a proven track record in executing solutions focused on process improvement and realizing organizational efficiencies. Communicates results effectively with leaders at all levels. Areas of expertise include: •Project/Program Management•Fraud Management •Strategic Planning•Keeping Projects On Track and Within Scope•Process Improvement •Performance Analysis•Vendor Management•System Enhancements•Data Presentation•Remote Team Building•Cross Functional Team Leadership•Time Management
Experience
Fraud Strategy Manager
Aug 2024 — Present
Education
UC Irvine
Master's degree, Criminology, Law and Society
2005 — 2007
University of California, Riverside
Bachelor of Arts (B.A.), Psychology
1999 — 2003
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