Erika Borton

About Erika Borton

With 13 years at Starbucks, I currently serve as a Senior Partner Resources (HR) Business Partner, focusing on delivering impactful HR solutions that align with business priorities and enhance the partner experience. My work spans talent development, leadership coaching, succession planning, and fostering high-performing teams across the Austin and San Antonio markets. Grounded in a people-first approach, I collaborate closely with coffeehouse, district, and regional leaders to empower our partners and strengthen organizational culture. By driving employee relations, talent planning, and change leadership initiatives, I aim to create an environment where partners feel supported, valued, and inspired to grow.

Experience

1. Senior Human Resources Business Partner

   Starbucks

   Apr 2026 — Present

   Promoted to Sr. PRO Business Partner after 13 years as a dedicated Starbucks partner, bringing deep operational insight and a strong commitment to our people-first culture.In this strategic role, I serve as a trusted Partner Resources advisor and advocate for retail partners across the Austin and San Antonio markets. I collaborate with coffeehouse, district, and regional leaders to deliver impactful Partner Resources (HR) solutions that align with business priorities while elevating the partner experience.Key focus areas include:• Driving talent development through leadership coaching, succession planning, capability building, and programs that grow high-performing teams• Enhancing the overall partner experience with targeted engagement, retention, and inclusion initiatives in a dynamic retail environment• Providing expert guidance on employee relations, performance management, and organizational effectiveness while championing Starbucks’ guiding principles and values• Supporting workforce planning and change management to ensure people strategies fuel operational success across company-operated coffeehousesExcited to leverage my 13 years of Starbucks experience to continue advancing our mission of nurturing the human spirit—one person, one cup, and one neighborhood at a time.

Education

• Florida Southern College

  Bachelor of Science (B.S.), Biology, General

  2010 — 2014

Skills

• Hiring
• Retail Sales
• Recruiting
• Team Building
• Management
• Customer Experience
• Store Management
• Merchandising
• Social Networking
• Communication
• Microsoft Word
• Team Leadership
• Pos
• Driving Results
• Microsoft Excel
• Retail
• Teamwork
• Loss Prevention
• Cash Handling
• Social Media
• Food Safety
• Visual Merchandising
• Strategic Planning
• Interviews
• Inventory Management
• Inventory Control
• Coaching
• Employee Training
• Store Operations
• Cash Register
• Customer Service
• Time Management
• Cashiering
• Microsoft Office
• Sales
• Customer Satisfaction
• Training
• People Development
• Leadership