Erik van Den Eynden
Senior Business Strategist Customer Service & Technology Lead @City of Calgary
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WORK HISTORY
Senior Business Strategist Customer Service & Technology Lead @City of Calgary
Calgary, AB, CA
Lead customer service and technology initiatives, driving project completion and achieving desired outcomes.• Exhibit skillful business and strategic management, effectively overseeing divisional operations to achieve organizational objectives. • Exercised strong leadership skills to oversee a diverse team of 40 staff members, effectively managing human resource functions such as recruitment, training, coaching, task delegation, performance evaluation, and terminations. • Assume a prominent role as the representative and leader of Recreation on various corporate and department-wide committees and projects, effectively influencing decision-making and fostering collaboration. • Exhibited exceptional financial acumen by meticulously managing operating budgets, including revenue and expenditure analysis, while also skillfully overseeing project-specific budgets.
EDUCATION
Mount Royal University
Strategic Management Certificate
University of Calgary
Bachelor of Commerce (BCom), Management Information Systems
Mount Royal University
Arts & Science Certificate in General Studies, Pre Management Studies
Mount Royal University
Project Management Certificate, Project Management Extension Certificate
ABOUT ERIK VAN DEN EYNDEN
Experienced Business Strategist with a proven track record in municipal government. I am highly skilled in planning, leadership, management, project management, and software documentation. My forward-thinking mindset drives me to continuously seek ways to enhance the current state by leveraging the synergies between people, processes, and systems. With a Strategic Management Certificate, Project Management Certificate and a Bachelor of Commerce, I bring a strong professional background to deliver impactful results. Let\'s connect and explore opportunities to drive growth and success together.
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