Erik Saywack
Regional Airport Manager - Americas @Qantas
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WORK HISTORY
Regional Airport Manager - Americas @Qantas
Los Angeles, CA, US
Regional Airport Manager with responsibility for Qantas airport operations in the Americas including Los Angeles, San Francisco, New York, Dallas & Honolulu in the US, Vancouver in Canada and Santiago in Chile. Lead and support a team of Airport & Duty Airport Managers across the Americas, driving alignment and achievement of KPI\'s whilst supporting a strong culture centered around engagement, empowerment and people growth.Regular collaboration with regional safety and operations teams as well as ground support stakeholders and business partners throughout the region to further develop resilience in areas of safety, training and risk management.Strategic development of the future airport and customer experience throughout the region. Supported the launch of biometric boarding at all US ports with the focus on doubling self-service options including SSBT and SSBD by 2025. Facilitated an improved customer experience with focus on streamlining our regional disruption tools, launching a web system to seamlessly push hotels, meals and transport vouchers during flight irregularities.
EDUCATION
Hunter College
Bachelor of Education - BEd, Secondary Education and Teaching
ABOUT ERIK SAYWACK
Experienced leader with 20 years of demonstrated history of working in the airline/aviation industry. Strong background in Aviation, Ground Handling, Project Management, Airport Startups and Leadership/Teambuilding.
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