Erik Peters
Experienced customer-centric professional with a strong background in the software industry, combining managerial and technical expertise
- Role
- Sr Manager, Contact Center Technology at Disney Streaming
- Location
- Aurora, CO, US
- LinkedIn followers
- 500 followers
About Erik Peters
With over [20] years of experience in the tech industry, I have honed my skills in…
Experience
Sr Manager, Contact Center Technology
Jun 2025 — Present
Education
University of New Hampshire
Bachelor of Science - BS
Skills
- Call Centers
- Ip
- Vmware
- Management
- Product Management
- Project Management
- Technical Support
- Business Analysis
- Unified Communications
- Tcp/Ip
- Software Documentation
- Solution Architecture
- Routing
- Sip
- Network Design
- Call Center
- Process Improvement
- Computer Network Operations
- Co-Location
- Telecommunications
- Saas
- Voip
- Data Center
- Avaya
- Change Management
- Enterprise Software
- Contract Negotiation
- Cloud Computing
- Cti
- Networking
- Software Development
- Telephony
- Project Planning
- Mpls
- Wireless
- Disaster Recovery
- Professional Services
- Vendor Management
- Active Directory
- Wan
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