Erik Muller

Experience

1. President

   The Fruitguys

   Jan 2010 — Present · San Francisco, CA, US

   As the President, I provide strategic leadership and vision for the company while overseeing employees to develop and sustain the company\'s diverse client base and create a positive customer experience. I manage the planning, hiring, and budget development efforts and contribute insightful input to advisors on business strategies. Moreover, I direct multiple departments, including customer service, mid market and enterprise sales, key account management, marketing, and the institutions division.A few noteworthy achievements and contributions I\'ve made in this position include:• Increase in sales by developing national partnerships with healthcare and OCS companies.• Maintaining 90% in customer retention after initial year of acquisition, as well as consistently retaining NPS scores above 60.• Nurturing a 13% compound annual growth rate since 2013.• Validating community impact by assimilating as a B Corp that creates benefit for stakeholders.• Implementing a culture of goal setting and accountability.