Erik Lindström

VP, Head of Customer Operations (Previously Csd) @Telia

Stockholm, SE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2021 — Present

VP, Head of Customer Operations (Previously Csd) @Telia

EDUCATION

2010

COPC

VMO Certification

1996 — 1998

IHM Business School

1998, Marketing

SKILLS

Customer Relationship Management (Crm)Mobile DevicesOutsourcingVendor ManagementTelecommunicationsOffshoringIT OperationsAutomationBusiness StrategyRpaCrmManagementEntrepreneurialCall CentersTeam LeadershipCustomer ExperienceBusiness Process Outsourcing (Bpo)RoboticsCall CenterContact CentersChange Management

ABOUT ERIK LINDSTRÖM

Started to work with customer experience for more than 20 years ago and loved it from day one. I am an energetic, ambitious person with extensive global industry and leadership experience, with a unique combination of in-depth IT and business understanding. I have a very strong commitment and excellent communication skills, both as a leader and colleague.During my free time, I like to travel the world, spending time with my family and enjoying my interest in motorsport.

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