Erik Krefeld

Resort Manager @Sun Communities & Sun RV Resorts

Tampa/St. Petersburg, FL, US

Manage all facets of operations, marketing, sales and guest relations. Ensure residents receive the highest levels of service consistent with Sun’s Customer Service philosophy. Handle and resolve resident/customer service issues in a timely and professional manner. Maintain properties to ensure they look their best at all times. Develop a marketing strategy and maintain effective advertising to attract prospective residents to community. Market model, pre-owned, and brokered homes for sale. Coordinate and manage the Lease Purchase Program, including repairs, leasing, sales, refurbishments, closings, and follow-up.Meet or exceed home sales and leasing budgets. Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts. Oversee the eviction process for your community with the assistance of your RV.Monitor and manage monthly operating budgets and prepare monthly reports on P&L variances. Oversee capital expenditure improvements.

University of Michigan

Bachelor's degree

Mott Community College

Audiovisual Communications Technologies/Technicians

University of Michigan

Liberal Arts