Erik Kerpetenoglu

About Erik Kerpetenoglu

As a seasoned Account Manager with extensive experience in driving client success and revenue growth, I am passionate about building strong relationships and delivering tailored solutions that align with business goals. My expertise spans enterprise account management, strategic sales initiatives, and leveraging tools like Salesforce to enhance pipeline growth and goal attainment.In my current role, I’ve successfully grown portfolio revenue by 25% year-over-year through innovative strategies and a commitment to customer satisfaction. I pride myself on my ability to uncover opportunities, negotiate contracts, and streamline processes, resulting in measurable outcomes for both clients and organizations.What sets me apart is my dedication to fostering trust and integrity in every interaction. I thrive in environments that value collaboration, innovation, and honest communication, ensuring not just client retention but meaningful, long-term partnerships.I’m eager to bring my skills and results-driven approach to a dynamic team where I can contribute to organizational success and client growth. Let’s connect to discuss how I can add value to your company.

Experience

1. Global Strategic Account Manager Ii

   Lumen Technologies

   Feb 2024 — Present

   Managed and grew key enterprise accounts, driving revenue growth through tailored digital solutions, including cloud, security, networking, and edge computing services- Developed and executed strategic account plans, aligning Lumen’s technology solutions with customers’ business objectives to maximize long-term value- Cultivated executive relationships with key stakeholders, serving as a trusted advisor and identifying new business opportunities- Led contract negotiations and ensured customer satisfaction by proactively addressing concerns, optimizing service delivery, and facilitating seamless implementation- Collaborated cross-functionally with internal teams, including sales engineers, product managers, and customer success teams, to drive solution adoption and enhance customer experience- Consistently exceeded sales quotas and KPIs, contributing to Lumen’s market expansion and positioning as a leader in enterprise technology solutions- Leveraged data analytics and market insights to anticipate client needs, delivering innovative solutions that improved operational efficiency and digital transformation outcomes.

Skills

• Ip Phones
• Systems Analysis
• Solution Selling
• Telecommunications
• Networking
• Surveillance
• Team Building
• Management