Erik Hartrich
Lean Process Inspired Problem Solver || Technical Program Manager/Scrum Master/Product Ops Manager @ RapidSOS
- Role
- Product Operations Manager at RapidSOS
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Erik Hartrich
Seasoned with over 15 years of diverse experience, I bring proven expertise in spearheading technical and operational process design and innovation within the dynamic realm of fast-paced startups. Energized by my proven track record of revolutionizing processes in high-growth startup environments, my commitment to driving innovation and efficiency positions me as a valuable asset in navigating the evolving landscape of contemporary business challenges. My journey includes a pivotal achievement: completing Villanova University\'s Lean Six Sigma Black Belt Certification program in 2017.
Experience
Product Operations Manager
Sep 2025 — Present · Buffalo, NY, US
Education
The Ohio State University Fisher College of Business
Bachelors, Operations Management and Marketing
2007 — 2011
University of Notre Dame - Summer Experience Program
Summer Experience Program, Literature & Communication
2006 — 2006
Villanova University
Lean Six Sigma Black Belt Certification, Operations Management
2017 — 2017
Skills
- Operations Management
- Microsoft Excel
- Powerpoint
- B2b
- Process Improvement
- Sales
- Logistics
- Marketing Research
- Mandarin
- Access
- Cross-Functional Team Leadership
- Microsoft Word
- Business Development
- Leadership
- Visio
- Account Management
- Customer Service
- Social Media
- Time Management
- Microsoft Office
- Supply Chain
- Logistics Management
- Supply Chain Management
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