Erik Diaz
Technical Account Manager at Syntax
- Role
- Technical Account Manager at Fit Lp
- Location
- Clayton, NC, US
- LinkedIn followers
- 500 followers
About Erik Diaz
At Syntax for over six years, my role as Technical Account Manager has allowed me to foster strong client relationships through expert management of Hybrid Solutions and on premise solutions, My recent certification in Developing Your Emotional Intelligence has been pivotal in enhancing team dynamics and customer engagements.Mastery in infrastructure and hyperscale solutions complements my technical portfolio, enabling tailored support and strategic project delivery that meets industry-specific needs. Our team prioritizes seamless integration and operational excellence, ensuring Syntax remains a trusted partner in the IT landscape.
Experience
Technical Account Manager
Dec 2018 — Present
Education
Hillsborough College
General Studies
1999 — 2001
St. Petersburg College
CCNA, Cisco Certified Network Academy
2000 — 2001
Skills
- Audit
- Management
- Networking
- Service Delivery
- Wan
- Disaster Recovery
- Security
- Enterprise Software
- Windows Server
- Budget Forecasts
- Hardware
- Information Technology
- Customer Service
- IT Operations
- IT Management
- IT Service Management
- Virtualization
- San
- Firewalls
- IT Infrastructure Management
- Cross-Functional Team Leadership
- Cisco Technologies
- Leadership
- IT Operations Management
- Team Management
- Third Party Vendor Management
- Desktop Deployment
- Vpn
- Vendor Management
- Network Security
- Strategic Planning
- Virtual Private Network (Vpn)
- Business Process Improvement
- Computer Hardware
- Audit and Regulatory
- Project Management
- Wide Area Network (Wan)
- Infrastructure
- Relationship Management
- Vmware
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