Erik Delorey
Driving Contact Center Excellence: At The Helm of Digital Transformation
- Role
- Director of Innovation at Miratech
- Location
- Wilmington, MA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Erik Delorey
Experienced Director of Product Management with a demonstrated history of working in the…
Experience
Director of Innovation
Nov 2023 — Present · NY, US
Education
Westfield State University
Bachelors
1993 — 1997
University of Phoenix
MBA
2005 — 2007
Skills
- Vb.net
- Voip
- Test Automation
- Ivr
- Sip
- Isdn
- Salesforce.com
- Siebel
- .net
- Sap
- Cti
- Telecommunications
- Unified Communications
- Telephony
- Cloud Computing
- Saas
- Pre-Sales
- Enterprise Software
- Professional Services
- Solution Selling
- Call Centers
- Call Center
- Integration
- Testing
- Databases
- Networking
- Contact Centers
- Ip
- Strategy
- Sales Engineering
- Avaya
- H.323
- Pre-Sales Initiatives
- Session Initiation Protocol (Sip)
- Video Over Ip
- Avaya Technologies
- Team Leadership
- Voice Over Ip (Voip)
- Ip Multimedia Subsystem
- Software as a Service (Saas)
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